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Privacy Policy

Effective Date: 04/13/2024

At EveryHours, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our ecommerce website. By accessing or using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect:
    • Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, phone number, shipping address, and billing address.
    • Account Information: We collect information you provide when creating an account, including username and password.
    • Transaction Information: We may collect information related to your transactions, such as order details, purchase history, and payment information. Please note that we do not store credit card information directly. All payment information is securely transferred to our payment processor, and we do not retain this information in our internal records.
    • Communication: We may collect information when you contact our customer service team or communicate with us via email or other channels.
  2. Use of Information:
    • We use the information collected to process orders, manage accounts, provide customer support, and improve our services.
    • Personal information may be used to communicate with you about your orders, account status, promotions, and updates.
    • We may use aggregated or anonymized data for analytical purposes to improve our website, products, and services.
  3. Information Security:
    • We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
    • Your account information is protected by a password for your privacy and security. It is your responsibility to maintain the confidentiality of your password and account information.
    • We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other purposes. Your information is kept private at all times.
  4. Third-Party Services:
    • We may use third-party service providers to assist with payment processing, shipping, and other functions. These service providers have access to personal information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.
  5. Consent:
    • By using our website and providing your personal information, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
  6. Google Analytics and Jetpack WordPress Tracking:
    • We utilize Google Analytics and Jetpack WordPress tracking to gather information about how visitors engage with our website. These services may collect certain data automatically, including but not limited to your device’s IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
    • Google Analytics:
      • Google Signals Data Collection: We may enable Google Signals, which allows Google Analytics to collect additional information about users across devices. This may include demographics and interests reports.
      • User-ID and User-Provided Data Collection: We may utilize User-ID to associate engagement data from different devices and sessions, provided you have signed in to your account on our website.
      • Granular Location and Device Data Collection: Google Analytics may collect granular location information and device-specific data to provide insights into user behavior.
    • Jetpack WordPress Tracking:
      • User Interaction Tracking: Jetpack WordPress tracking may record user interactions with our website, such as clicks, scrolling behavior, and form submissions.
      • Granular Location and Device Data Collection: Jetpack WordPress may also collect granular location information and device-specific data for analytics purposes.
    • Please note that Google Analytics and Jetpack WordPress tracking operate independently of us, and we do not have direct control over their data collection practices. However, we endeavor to use these services in a manner consistent with our commitment to privacy and security.
    • You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on provided by Google.
    • By continuing to use our website, you consent to the data processing activities performed by Google Analytics and Jetpack WordPress tracking in the manner and for the purposes described above.
  7. Policy Changes:
    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us. Thank you for trusting EveryHours. We are committed to protecting your privacy and providing a secure online shopping experience.